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Exchanges

You can return any item for an exchange within 28 days of receiving your order. 

All exchanges must be returned in their original condition with all packaging and tags. 

To arrange an exchange please contact us directly at getintouch@universityofwhatever.co.uk - please include details of your order number and the items which you wish to exchange for.

If you are looking to exchange for an item of more value, we will request the extra payment via PayPal. If you are exchanging for less value, the difference will be refunded directly to your bank account - this can take up to 5 working days to process. 

Please be aware that you will be responsible for the cost of shipping when requesting an exchange, however, we will send out the exchange item(s) back to you free of charge. 

Our exchanges address is: 

UOW (exchanges)
Church Farm
Stanton Lane
Croft
LE9 3GX
GB